Product Manager & Product Owner
I solve complex challenges for businesses and their users, delivering high-quality digital products.
I work as a Product Manager and Product Owner, with 12 years across B2B, B2C and B2B2C products. I've launched products into new markets, recovered lost revenue fast, and made data-heavy services simple for the people who use them.
01How I work
Outcomes first, lean by default, partnerships where they help.
Start from the outcome.
I tie every roadmap item to a customer or commercial result, then quickly ship the smallest thing that moves the needle. That is how we recovered 95% of a £5m annual revenue loss at Pod Point.
Let the data decide.
I set priorities using product data, market insight and customer feedback, with AI helping to surface patterns faster. That keeps the roadmap focused on what customers actually need.
Partner before you build.
I build commercial partnerships to deliver faster than an in-house build would allow. That gets the concept in front of customers sooner, delivering value earlier.
02Selected work
The decisions behind the products.
Launching vaylens in the UK
Helping vaylens enter the UK as a company, not just a product: a UK-ready platform, contracts under UK law, and the launch itself.
Read the case studyPod Point · EV charging · Grid flexibilityGrid flexibility pilot
Leading a grid flexibility pilot for Pod Point's 150,000+ home charging customers that opened up a new recurring revenue stream and paved the way for an energy tariff with EDF.
Read the case studyRolls-Royce · Aerospace · Data productsReal-time engine data
Choosing and rolling out a new platform for real-time, safety-critical engine data, built to scale with Rolls-Royce's growing fleet.
Read the case studyPod Point · EV charging · PaymentsClosing free-charging loopholes
Two targeted product changes that recovered 95% of a £5m a year revenue loss from unpaid charging on Pod Point's public network.
Read the case studyvaylens · EV charging · New segmentsFleet charging
A new Fleet Charging module that let company car drivers charge at work, on the road and at home with one app or card, with home charging reimbursed automatically. Launched in Germany, the UK, France and Austria.
Read the case studyvaylens · EV charging · New segmentsWorkplace community charging
A new Community Charging module that let employers offer workplace charging on an employee tariff, with one monthly bill and no manual admin. Launched in Germany, the UK, France and Austria.
Read the case studyRolls-Royce · Aerospace · Data partnershipsA complete global flight dataset
Partnering with an aviation data integrator to fuse several flight data sources into one accurate flight log for the Rolls-Royce engine fleet.
Read the case study“Chris consistently demonstrated exceptional industry knowledge, a strong understanding of customer needs, and the ability to translate complex requirements into clear product development objectives.”
03Leadership in practice
What accountability looks like day to day.
Taking a product to a new market
At vaylens I localised a German EV charging platform for the UK, covering payments, partnerships, legal contracts and go-to-market, and became the go-to expert on UK charging rules.
Moving fast when money is leaking
Driver fraud was costing Pod Point £5m a year. I led lean, rapid fixes that recovered 95% of it.
Making safety-critical data trustworthy
At Rolls-Royce I led the migration of real-time engine data off a legacy application, and set up partnerships with external providers to build a complete, accurate flight dataset across the global engine fleet.
Growing product people
At MMT Digital I line managed a team of Technical Product Owners, building their skills and matching them to the right client work.
04Career
From jet engines to EV chargers.
I started as an aerospace engineer at Rolls-Royce, moved into product ownership for engine data, then took that product discipline into agency work, renewables and EV charging.
- Rolls-RoyceProduct Owner, Customer Experience2026
- vaylensLead Product Manager, UK2024 – 2026
- Pod PointProduct Manager2022 – 2024
- ONYX InsightProduct Manager2021 – 2022
- MMT DigitalSenior Technical Product Owner2019 – 2021
- Rolls-RoyceProduct Owner2014 – 2019
- Rolls-RoyceEngineering roles2007 – 2014
05About
An engineer who fell for product.
I trained as an aerospace engineer and spent my first seven years at Rolls-Royce in engineering roles. Working with real-time engine data showed me how much value sits in turning complex information into something people can act on, and that pulled me into product.
Since then I have worked across corporates, high-growth SMEs and a digital agency, often with remote and international teams. Home is Leicestershire, where I live with my family and our two kids. When I'm not with them, I'm a keen golfer and help run the junior section at Rothley Park Golf Club.
What I bring
- Product strategy and roadmaps
- Strategic prioritisation
- Discovery and UX focus
- B2B, B2C and B2B2C products
- Cross-functional leadership
- Stakeholder management
- Agile and SAFe delivery
- Lean MVP approaches
Qualifications
- MSc Gas Turbine Technology, Cranfield University
- BEng (Hons) Aerospace Technology, First Class, Coventry University
Tools